World of Warcraft Parental Control F.A.Q.
Who can set the parental control?
Anybody who has access to the account login/password can do the initial setup of the parental controls and set the parental control password. Once an account is under parental control, it can only be modified with the parental control password.
How does the parental control system work?
First, a parental control password must be created. This password is then used to log in to the play scheduler. From here, a play schedule can be created for the purpose of setting when the World of Warcraft account is accessible and when it is not. Any time you wish to submit and save a change to the play schedule, you must enter the parental control password.
What is a parental control password?
The parental control password is used to set and modify a parental control schedule. It is created during the initial setup process. If an account owner does not want anyone else to modify the parental control schedule, he or she should not share the parental control password with others.
Where can I create my parental control password?
The parental control password is created during the initial process of setting up the account for parental control. To begin the process, go to http://www.worldofwarcraft.com/account/parental-control-verify.html.
From there, you will be walked through the step-by-step process of creating a parental control password, submitting your parental control email address, and setting an initial schedule.
If you have multiple people using the same account, who gets to set the parental controls?
Determining who should set the parental controls is up to the account owner.
What if I have trouble setting up a play schedule?
If you are having technical difficulties setting up your parental control password, contact customer support (http://us.blizzard.com/support/index.xml?gameId=11). If you are having difficulty coming up with a schedule, we have provided some preset schedules for your consideration.
Can you set different play schedules for different characters on the same account?
No, the parental control features works for all the characters on the account. That is, only one play schedule can be created for an account, and that schedule applies to all characters on that account.
What if I forget my password and can't change the parental controls anymore. What do I do?
If you forget your password, you can have your password reset by clicking the "Reset Password" button on the page at https://www.worldofwarcraft.com/account/parental-control-retrieval.html. The button will reset the password and send a confirmation email to the registered parental control email address along with the new password.
Why aren't these controls in the game itself?
We group all account-related functionality together under the account settings at www.worldofwarcraft.com/account. Keeping parental controls in this central location also makes it easier for account owners to control play schedules without having to log into the game every time they wish to make a change.
How do I create an actual schedule?
When you reach the play scheduler, you will see the days of the week presented in one-hour blocks. Blocks in green denote when your account is accessible, while blocks in red note when the account is inaccessible. The schedule initially defaults to all green. To make certain hours inaccessible, simply click on the block you want to limit. This will change it from green to red and prevent anyone from logging in to the account during that time. Clicking on the one-hour time block again will change it back to green. Alternatively, you can set the entire schedule to be off-limits, turning all the time blocks to red, and then manually select the hours you want to open up for access.
I don't want to click on every hour to set a play schedule. Do you have preset play schedules that I can choose from?
Yes, if you do not wish to manually set a play schedule, you can choose from a number of preset schedules. These preset schedules are highlighted on the play scheduler screen.
What sort of preset schedules do you have available for choosing?
There are several preset schedules to choose from. Some limit access to your World of Warcraft account to evenings and weekends, to after-school times and weekends, or to evenings only. Others build in an automatic one-hour break at regular intervals or restrict access to weekends only.
How long after I submit a play schedule must I wait before it goes into effect?
After you submit your schedule, it can take up to 30 minutes for it to take effect. Note that if a player is logged in during a timeslot that has now been restricted, he or she will be automatically logged out when the schedule goes into effect.
How can I confirm what my current time zone is?
If you need help figuring out your time zone, there are different sites around the Web that have a list of time zones based on location. One such site is located at http://www.timeanddate.com/worldclock/.
