on-Player Characters (NPCs) are characters controlled by the server or computer. These characters include merchants, skill trainers, quest-related characters, gossip characters, and flavor characters. NPCs are identified by their name tag, and the fact that often your cursor will change into a context-sensitive icon when mousing over them.

	Merchants Merchants buy and sell goods, and some perform special tasks such as repairing armor and weapons.
	Trainers Talk to a trainer to learn new class-specific abilities or trade skills.
	Quest NPCs Talk to these NPCs to receive or turn in a quest. Quest NPCs display on the minimap.
	Bankers Talk to a banker to access your bank account.
	Auctioneers Talk to the auctioneers to buy or sell goods on the auction house.
	Flightmasters Flightmaster NPCs allow travel by air to other parts of the world.
	Gossip NPCs Some NPCs have something to tell you which can give you information, entertain you, or lead you to a quest.

Ask for Directions!
Guards in major cities can give you directions to useful NPCs in the city, such as bankers, trainers, and more. Once you select the location they will place a marker on your minimap leading you to your destination.